Lost German passport in Vietnam: police report, replacement, exit

If you lose your German passport in Vietnam you deal with three offices: the Vietnamese police, the German mission and Vietnamese immigration. Plan for several days before you can fly.

Official name: Passverlust — Reiseausweis als Passersatz

Updated: Sources: German Embassy Hanoi — Passverlust, was ist zu tun? (in German), German Embassy Hanoi — Hilfe für Deutsche (in German), German Embassy Hanoi — passport fee table (in German)

Bản tiếng Việt

Quick answer

Report the loss to the Vietnamese police, then book the German embassy in Hanoi or consulate-general in Ho Chi Minh City for a travel document to return to Germany (€57) or a temporary passport, plus a consular certificate (€34.07). Vietnamese immigration must then endorse the new document, usually within 2–7 days.
Travel document to Germany
€57
Consular certificate
€34.07
Vietnamese immigration endorsement
Usually 2–7 days
On this page

What to do

  1. Report the loss to the Vietnamese police

    Get a police report of the loss. You need it at the German mission and at Vietnamese immigration.

  2. Book an appointment at the German mission

    Embassy in Hanoi or consulate-general in Ho Chi Minh City; call if it is too urgent to wait for an appointment.

  3. Get a replacement document

    A travel document valid only for returning to Germany, or a temporary passport if you need to travel elsewhere (usually 3–5 working days).

  4. Get a consular certificate

    The mission issues a certificate that Vietnamese immigration requires.

  5. Get the Vietnamese immigration endorsement

    Take the new document, the certificate and the police report to Vietnamese immigration; usually 2–7 days. Without it you cannot leave Vietnam.

Updated: Sources: German Embassy Hanoi — Passverlust, was ist zu tun? (in German)

Fees

Fees after losing a passport
FeeAmount
Reiseausweis als Passersatz zur Rückkehr nach Deutschland€57
Konsularische Bescheinigung€34.07
Vorläufiger Reisepass€75

Updated: Sources: Đại sứ quán Đức tại Hà Nội, Tổng Lãnh sự quán Đức tại TP. Hồ Chí Minh, Đại sứ quán Đức tại Hà Nội, Tổng Lãnh sự quán Đức tại TP. Hồ Chí Minh

Paid in cash in Vietnamese dong. The lost-passport page still shows a travel-document fee EUR 5 lower than the passport fee table; bring enough for the higher amount.

Updated: Sources: German Embassy Hanoi — Passverlust, was ist zu tun? (in German), German Embassy Hanoi — passport fee table (in German)

Emergencies

Outside office hours the embassy runs an emergency line (German or English; no visa questions) listed on its official page. Registering with the crisis list ELEFAND is recommended. Afterwards, apply for a new passport: renew a German passport in Vietnam.

Updated: Sources: German Embassy Hanoi — Hilfe für Deutsche (in German)

Frequently asked questions

Can I travel to another country with the replacement travel document?
No, it is only for returning to Germany. For other destinations apply for a temporary passport, which usually takes 3–5 working days.
Can I fly as soon as I have the travel document?
No. Vietnamese immigration must endorse the new document first, usually within 2–7 days; without it you cannot leave Vietnam.